Refund Policy
Effective Date: 08-04-2024

Thank you for choosing Simple LUTS for your Video LUTs tailored for iPhone, DJI, Sony, GoPro and other video footage filmed in LOG and HLG profiles. We value your business and are committed to enhancing your videography experience.

All sales are final.

Digital Product Nature: All products available from Simple LUTS are digital and can be downloaded immediately after purchase. Due to the intangible nature of digital products, they cannot be returned or exchanged.

All Sales Are Final: Given the digital nature of our products, all sales are final. Once a purchase has been made, we cannot offer refunds, exchanges, or cancellations. This policy is in place to protect the intellectual property contained within our LUTS.

Product Issues: If you encounter any issues with your purchase, such as a corrupted file or download problems, please contact our customer support at info@simpleluts.com. We’ll do our utmost to resolve the issue as quickly as possible.

Product Compatibility: Ensure that your software and hardware meet the requirements stated in our product descriptions. If you’re unsure about compatibility, we encourage you to reach out to our team before making a purchase. Simple LUTS will not be responsible for issues arising from unsupported software or hardware.

User Responsibility: It’s essential to understand how to correctly use LUTS. Please ensure that your footage is filmed in the recommended log profile or other specified formats for optimal results. Simple LUTs will not be held accountable for unsatisfactory results due to the incorrect application of LUTS or use of footage not filmed in the appropriate profile or settings.

Updates and Changes: Simple LUTS reserves the right to update or modify this refund policy. Any changes will be communicated on this page, so we encourage you to review the policy periodically.
By making a purchase from Simple LUTS, you acknowledge and agree to the terms laid out in this refund policy.

For any further questions regarding returns or issues, please contact us at info@simpleluts.com.